Return & Refund Policy

Please note that custom tailored thobes are exempt from the standard 14-day return policy in accordance with consumer regulations, as they are made-to-order bespoke items.

Returns will only be accepted if the garment is faulty, defective, or damaged during transit.

We understand that sometimes adjustments may be needed, and we are happy to accommodate reasonable alterations. Simply contact us to arrange this.

To ensure the best possible fit and design outcome, we highly recommend visiting our store so that we can take your measurements directly and discuss your design requirements in detail. This helps minimise the risk of errors and ensures your garment is completed to the highest standard.